📦 Shipping Policy
Processing Time
All items are handmade with care. Please allow 3–7 business days for order processing before shipment. Custom or bulk orders may require additional time, and we’ll notify you if that’s the case.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and selected delivery method. We currently ship within the U.S. and offer:
- Standard Shipping (3–7 business days after processing)
- Expedited Shipping (2–3 business days after processing)
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
Local Delivery
If you're in the Rockford, IL area, we offer free local Delivery. Select this option at checkout and we’ll contact you to schedule a pickup time.
Shipping Delays
We are not responsible for delays caused by carriers, weather, or other unforeseen circumstances. If your package is significantly delayed, please contact us and we’ll do our best to assist.
Wrong Address Disclaimer
Please double-check your shipping address before placing your order. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery. We’ll work with you to resolve the issue, including filing claims or offering replacements when applicable.
Would you like to add international shipping, holiday deadlines, or return/exchange info next? I can help build out your full store policy suite.